How to Use the Virtual Clinic
- 1Log in to the Virtual Clinic to start using the services, download the mobile app “Meliva Lietuva” from the App Store or Google Play.
- 2Confirm Your Identity log in securely using Mobile-ID or Smart-ID to ensure the protection of your personal data and medical information.
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3
Choose the Type of Consultation before starting a consultation with a doctor,
select the most suitable plan for your needs:
Single Consultation – a one-time consultation with a family doctor for any health-related concern.
Individual Monthly Plan – unlimited consultations with a family doctor for one person throughout the month.
Family Monthly Plan – unlimited access to consultations for up to five people (you and four family members). - 4Start Your ConsultationOnce you’ve chosen a consultation type, you can begin the session. Beforehand, you’ll be asked to complete a short questionnaire about your symptoms to help the doctor assess your condition more effectively. During the consultation, the doctor will answer your questions, evaluate your health based on the provided information, and if needed, issue a prescription, referral to a specialist, assess test results, or create a treatment plan. All consultation information will be securely saved and accessible both in the virtual clinic and on the national health portal, esveikata.lt.
Virtual Clinic
Working Hours:
Open daily from 6:00 to 22:00.The “Meliva Lietuva” app is free to download from the App Store and Google Play.
What Services Are Provided in the Virtual Clinic?
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Electronic Prescriptions – Need to renew or obtain medication? A doctor can quickly issue the prescription.
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Referrals to Specialists – If further examination or a specialist consultation is needed, a referral can be issued without visiting a clinic in person.
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Test Result Evaluation – You can upload test results or view existing ones in the system. The doctor will explain the results and advise on next steps.
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Treatment and Prevention Plans – The doctor will prepare a personalised plan, whether for managing chronic conditions or for health promotion and disease prevention.
When Should You Use the Virtual Clinic?
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Feeling unwell? Catching a cold, experiencing pain, or suspecting an infection? The doctor will assess your symptoms and recommend next steps.
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Just need medical advice? Questions about health, nutrition, tests, or lifestyle – get answers as easily as sending a message.
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Sick child? Fever, rashes, cough, or skin issues – quick and stress-free help is available.
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Struggling with mental well-being? We can offer initial emotional support and refer you to the right specialist if needed.
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Want to be proactive about your health? The doctor can prepare a personalised testing or prevention plan.
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Managing a chronic condition? We will assist with disease control, medication advice, and long-term treatment planning.
Try it now!
Get quick access to a family doctor consultation wherever you are – no prior booking required. We’re here every day, including weekends and holidays, from 6 iki 22 val. We’ll respond within 5 minutes!
With the “Meliva Lietuva” App, You Can:
Communicate directly with a family doctor via the virtual clinic
Book appointments at physical clinic locations
View prescriptions, referrals, documents, and test results
Access your medical history, including previous visits and diagnoses
One App – The Health of Your Whole Family
You can also manage the health information of your children or other individuals you are authorised to represent. Easily book appointments, view test results, referrals, and prescriptions. All important information is in one place, making it easy and efficient to take care of your loved ones’ health.
